AI Voice Front Desk
Answers missed calls, supports scheduling and routes urgent or complex needs to the right person.
Coming soonNow building with a private pilot
Less clinic friction. More time for care.
One connected suite for front-desk calls, recovered appointments, continuous care, documentation and billing review—designed to augment the people who keep a practice moving.
Human-reviewed workflows
EHR-connected design
Mobile patient access
Today at a glanceConcept preview
CallsLive
Open slotsMatch
Billing reviewQueue
CONNECTED WORKFLOWS
Voice front deskCalls answered, booked or escalatedComing soon
Appointment recoveryOpen slot offered to the right patientBuilt
Clinical documentationDraft prepared for clinician reviewComing soon
AI-assisted call flowNew patient inquiry
BookRouteEscalate
The connected platform
One workflow, from first call to follow-up.
The suite is being built as a set of connected, role-specific tools for patients, clinicians and practice teams—not a stack of isolated point solutions.
Phase 1 · Pilot foundation
The core clinic experience, built for one login, role-based access and one connected operational picture.
INSNAPP Medical
Matches canceled appointment slots with waiting patients, with EHR write-back required before a recovery counts.
BuiltOpen INSNAPP desktop
24H Doctor
Supports continuous care programs with a human care team, structured interactions and clinically governed escalation.
In buildOpen staff suite
Exam-Room Scribe
Turns visit context into a structured draft while keeping the clinician responsible for review and sign-off.
BuiltOpen staff suite
Billing Review
Vivian’s review screen routes each claim by payer track and blocks export until a human signs off.
BuiltOpen staff suite
Practice Ops Dashboard
Brings schedule recovery, care-program activity, call handling and review queues into one operating view.
BuiltOpen staff suite
Patient Mobile Experience
One bilingual patient-facing place for earlier-slot offers, countdowns, accept or decline, pool preferences and continuous-care interactions.
In buildOpen mobile experience
Product roadmap
Prove the platform. Prove the value. Then scale.
The roadmap keeps the pilot focused while preparing the shared infrastructure needed for additional clinics.
Pilot foundation
Connect the core patient, clinical and practice workflows.
- Five core care and operations modules
- Patient mobile experience
- Practice-wide operations view
- Multi-tenant architecture
Revenue protection
Reduce leakage and follow-up work across the patient journey.
- Referral management
- Prior authorization assistant
- Patient recall engine
- Shared EHR and notification plumbing
Multi-clinic scale
Extend the platform for broader MSO operations.
- Patient payments and collections
- Telehealth, if pilot needs support it
- Care-team workforce scheduling
- Clinic-to-clinic operations
Phase 1 delivery
Build progress
We're building in the open. This page updates as each module is completed — everything below is in active build or pilot, nothing is sold as finished.
INSNAPP Medical
BuiltReal-time appointment recovery: canceled slots matched instantly with waiting patients, EHR as the system of record.
24H Doctor care programs
In buildChronic-care programs (care management, smoking cessation, chronic pain, remote monitoring, transitional care, behavioral health) with Medicare-compliant time tracking and human billing review.
Patient mobile app
In buildThe bilingual patient-facing client for the suite: offers, mobile-only patient consent, care plans and messaging in Spanish or English.
Exam-room scribe
BuiltAmbient documentation that drafts the note and pre-fills billing review; the clinician always signs.
Prescription refill workflow
BuiltStructured refill requests routed for clinician review and approval, with no autonomous prescribing.
Billing review
BuiltMonthly billing-review workbench with Vivian’s review screen, payer-track routing, and claim export blocked until human sign-off.
AI voice front desk
Coming soonAnswers calls, books visits, handles the after-hours rush.
Practice operations dashboard
Coming soonOne view of recovery, programs, and revenue.
Bilingual by design — the patient experience is fully Spanish and English, because that's who our patients are.
About Dr. Morgan
Clinical training. Builder’s perspective.
Mohammed M. Morgan, M.D. is a physician-entrepreneur with more than two decades across healthcare and business development. He earned his M.B.Ch.B. from the University of Alexandria, completed a cardiology post-doctoral fellowship at Massachusetts General Hospital and Harvard Medical School, and served as an endocrine research fellow at MGH.
His operating work spans healthcare ventures, international patient services and cross-border business development. He is now building CURAVIA—Coordinated Unified Recovery, Access, Visits, Intelligence & Advocacy—as an AI-powered MSO platform for connected clinic operations.
IEC, Inc.Founder & CEO of International Empire Consultants, Inc.
Medical City of Eternal HopeCo-founder · Norwood, Massachusetts
Patient Care UnitFounder · Foxboro, Massachusetts · Concierge for international patients seeking U.S. care
Global Medical Consultants & Trade LLCCo-founder
INSNAPPFounder
CURAVIAFounder · AI-powered MSO platform in development
Brand ambassador
Meet CURAVIA before the demo.
Ask the brand guide about the name, the platform, who it serves and the principles behind it. Every answer stays within CURAVIA’s approved pilot-stage story.
CURAVIA brand guideAsk about the brand, platform or pilot
Brand and product guidance only. Clinical, legal and purchasing decisions require the appropriate CURAVIA team member.
How it is being built
Technology should remove wasted work—not remove the people who care.
Automation handles call bursts, redials, routing and documentation drudgery. People remain responsible for empathy, judgment, review and complex decisions.
Human reviewClinicians and billing staff keep final authority.
Minimum necessaryRole-based access and short-lived data by design.
Auditable workConsent, actions and time can be traced.
Fail closedCritical integrations do not silently bypass the EHR.
Guided NDA review
Understand each section before you sign.
Review the mutual NDA one section at a time and ask the assistant questions. Patient consent is completed only in the CURAVIA mobile app.
Mutual NDA
See the CURAVIA clinic experience.
Request a conversation about the pilot, the roadmap and how the suite can fit your practice.